Handling of Personal Information
Purpose of Use of Personal Information Handled by the Company
Purpose of use of personal information acquired directly in writing from the individual (including via website, email, etc.)
Prior to acquisition, it will be explicitly disclosed to the individual in writing.
Purpose of use of personal information acquired by methods other than the preceding paragraph
| Category | Purpose of Use |
|---|---|
| Individual Customer Information | For managing usage history For responding to inquiries |
| Business Partner Contact Information | For confirming order details (communication records, etc.) |
| Personal Information Entrusted by Clients in Connection with Services | For appropriately executing the entrusted operations |
Public Notice Regarding Retained Personal Data
Regarding retained personal data or records of third-party provision held by the Company, requests from the individual or their representative for notification of purpose of use, disclosure, correction, addition or deletion of content, suspension of use, erasure, and suspension of provision to third parties (hereinafter referred to as "Requests for Disclosure, etc.") will be handled in accordance with the following procedure.
Name of Business Operator
Personal Information Protection Manager
Purpose of Use of All Retained Personal Data
| Category | Purpose of Use |
|---|---|
| Individual Customer Information | For user support For managing usage history For providing information on our services For responding to inquiries |
| Business Partner Contact Information | For confirming order details (communication records, etc.) |
| Employee Information | For employee personnel/labor management, business management, health management, and security management |
| Job Applicant Information | For contacting applicants and managing the recruitment process |
| Specific Personal Information | For purposes specified in the Social Security and Tax Number System |
Contact Desk for Complaints Regarding Retained Personal Data
Procedures for Requests for Disclosure of Retained Personal Data or Third-Party Provision Records
Where to Submit Requests for Disclosure, etc.
Please contact the Personal Information Desk listed above for requests regarding disclosure, etc.
*If you wish to receive disclosure via electromagnetic means, please notify us. In principle, we will accommodate your request.
Procedures for Disclosure Requests
- 1. Upon receiving your request, we will mail you the designated request form ("Retained Personal Data Disclosure Request Form").
- 2. Please mail the completed form, documents confirming representative authority (if requested by a representative), and a postal money order for the processing fee (only for requests regarding notification of purpose of use or disclosure) to the Personal Information Desk listed above.
- 3. After receiving the request form, we will verify your identity by asking about approximately two items registered with us (e.g., phone number and date of birth).
- 4. Responses will, in principle, be provided to the applicant in writing (sent by post).
Documents Required to Confirm Representative Status
If the request is made by a representative, please enclose documents proving representative authority as well as identity verification documents for the representative. Registered domicile information in documents should be limited to the prefecture level; please black out any subsequent details. Also, ensure documents do not include My Number (Individual Number), or redact all digits.
- Power of Attorney (Original)
- Copy of Certificate of Family Register (Koseki Tohon)
- Certificate of Residence (showing family relationship)
- Other official document confirming legal representation status
- Certificate of Registered Matters regarding Guardianship Registration
- Other official document confirming legal representation status
- Driver's License
- Passport
- Health Insurance Card (please fully black out insurance symbol, number, etc.)
- Certificate of Residence
Fees for Notification of Purpose of Use or Disclosure Requests
1,000 yen per request
(For written requests, please enclose a postal money order with the application form. For other request methods, we will consult with you at the time of request.)
Measures Taken for Safety Management of Retained Personal Data
Formulation of Basic Policy
To ensure proper handling of retained personal data, we have formulated a "Personal Information Protection Policy" regarding compliance with relevant laws/guidelines, inquiry/complaint contact points, etc.
Establishment of Rules for Handling Retained Personal Data
We have established Personal Information Protection Regulations defining handling methods, responsible roles, and duties for each stage of acquisition, use, storage, provision, deletion/disposal, etc.
Organizational Safety Management Measures
- 1. We have appointed a manager responsible for handling personal data, defined the scope of employees and data handled, and established a reporting system in case of violations or suspected violations.
- 2. We conduct periodic self-audits and external/departmental audits regarding personal data handling status.
Human Safety Management Measures
- 1. We conduct regular employee training on key considerations regarding personal data handling.
- 2. We obtain confidentiality pledges covering personal data from all employees.
Physical Safety Management Measures
- 1. We control access to areas handling personal data, restrict equipment brought in, and prevent unauthorized personnel from viewing personal data.
- 2. We take measures to prevent theft/loss of devices, media, and documents containing personal data, and ensure data cannot be easily read during transit.
Technical Safety Management Measures
- 1. We implement access control to limit authorized personnel and database access boundaries.
- 2. We deploy protective mechanisms to safeguard information systems handling personal data from unauthorized external access and malicious software.
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